TÍN TRỰC

GENERAL POLICY

PAYMENT POLICY

We have many flexible payment methods.

WARRANTY POLICY

We will:

  • Receive your complaint regarding the use of our service.
  • Process warranty procedure when you contact us.
  • Resolve complaint within a maximum of 3 business days since receiving your complaint (special case excluded).

RETURN / REFUND POLICY

Notice:

  • Please double check the product at the time of delivery:
      • Sealing paper.
      • Box.
      • Product appearance.
      • Product condition.
  • We will only apply the policy if:
      • Wrong delivery of product or procedure.
      • Serious failure of the product by the manufacturer.

DELIVERY POLICY

Delivery time:

  • Available stock: Immediately / upon your request.
  • Unavailable stock: Within 30-45 days from the date of signing the deposit contract.

Direct delivery by us:

  • Free delivery.
  • Timeframe for delivery: Upon your request.